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Your order number can be found in your Order Confirmation email that is sent to you immediately after your order is submitted. Please check your email inbox and junk folder and search "Skechers." Order Number Example: SKEC-JP123456789 (15 or 16 digit long) Return Number Example: R1234567 (8 or 9 digit long)
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A global Fortune 500® brand that connects with consumers, from its innovations to inspirational movements.
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What is your return policy? You may return unworn/defective item (s) within 45 days of shipment for a refund if you checked out as a guest. Skechers Plus members will have 90 days to return. Please note, purchases must be made under your Skechers Plus account in order to enjoy the extended return period.
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Get in touch Contact Us Our Skechers Experts are available to help with all enquiries including sizing advice, order tracking and feedback.
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Customer Care Email: [email protected] Toll Free No: 1800-200-8555 Hours of operation: Mon - Sat, 10 am to 7 pm IST Get in touch with Skechers India - Reach out to our customer support team for inquiries, feedback, assistance & more.
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Skechers Help Center. All your questions answered, including customer service returns, order information & more.
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Our customer care team can be reached via email, chat, or phone. Chat with Us: please click the chat with us button at the bottom right side of your screen. Live chat is available during our normal hours of operation, please see below. Send us an Email: Click here Give us a call: 1-800-746-3411
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Connect with us in the United Kingdom! Call us on 01707 655955 (Available Mon-Fri 09:00 - 16:30) or drop us an email at [email protected].
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Product Information I have a quality concern with my Skechers shoes, what can you do to help? At Skechers we want you to feel confident standing behind our products, and we understand that an important part of that is developing quality products that you would expect from our company.
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Our customer care team can be reached via email, chat, or phone. Chat with Us: please click the chat with us button at the bottom right side of your screen. Live chat is available during our normal hours of operation, please see below. Send us an Email: Click here Give us a call: 1-800-746-3411
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1. Remove excess dirt from the upper and outsole by using a small brush or towel. 2. Create a soapy mixture by combining warm water and a small amount (a few drops) laundry detergent. 3. Dip the brush or cloth into the soapy mixture. Wipe down the affected area.
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Contact Customer Care Tell us how we can help. First Name * Last Name * Phone * Email * Subject * Type of Inquiry * Select Type. Description of Inquiry * Attachment. Help.. How do I contact Skechers Customer Care? Nov 22, 2023; How do I clean my shoes? Oct 18, 2023; How much does shipping cost? Dec 20, 2022; What is your Skechers.com holiday.
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Skechers USA's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 14% of 0 complaints being resolved. We conducted a search on social media and found several negative reviews related to Skechers USA.
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